This hospitality degree program provides an introduction to the industry and focuses on service quality. Students will gain knowledge of the various sectors within hospitality and will learn about products, services, technology, and careers in the industry. The program also emphasizes the importance of delivering consistent quality service and teaches the principles of customer-centric service and design. Students will develop cross-cultural service skills and learn about ethical principles in the hospitality industry, including integrity, fairness, accountability, honesty, and respect for others. Through case studies and discussions, students will explore and address ethical issues that arise in the industry.