{"id":9869,"date":"2023-05-16T22:09:14","date_gmt":"2023-05-16T22:09:14","guid":{"rendered":"https:\/\/ywamarts.org\/uofn_course\/operations-hotelieres-ats-206\/"},"modified":"2026-01-18T16:44:09","modified_gmt":"2026-01-18T16:44:09","slug":"operations-hotelieres-ats-206","status":"publish","type":"uofn_course","link":"https:\/\/ywamarts.org\/fr\/uofn_course\/operations-hotelieres-ats-206\/","title":{"rendered":"Op\u00e9rations h\u00f4teli\u00e8res (ATS 206)"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"9869\" class=\"elementor elementor-9869 elementor-1630\" data-elementor-post-type=\"uofn_course\">\n\t\t\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-668b9021 e-flex e-con-boxed e-con e-parent\" data-id=\"668b9021\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-339f0031 e-con-full e-flex e-con e-child\" data-id=\"339f0031\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<\/div>\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-16c461ab e-con-full e-flex e-con e-child\" data-id=\"16c461ab\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-432c13a2 elementor-widget elementor-widget-heading\" data-id=\"432c13a2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\"><a href=\"https:\/\/uofn.edu\/course\/a0c1i00000AjHPOAA3\">Op\u00e9rations h\u00f4teli\u00e8res (ATS 206)<\/a><\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-181c06f elementor-widget elementor-widget-heading\" data-id=\"181c06f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h5 class=\"elementor-heading-title elementor-size-default\">Pr\u00e9requis : DSP 211 &amp; 212 <br>Cr\u00e9dits de cours : 11-12<\/h5>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1f098a05 elementor-widget elementor-widget-text-editor\" data-id=\"1f098a05\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Ce cours permet aux \u00e9tudiants d&rsquo;acqu\u00e9rir une compr\u00e9hension globale des diff\u00e9rentes fonctions, syst\u00e8mes et proc\u00e9dures des op\u00e9rations de front office et de housekeeping dans les h\u00f4tels. Il pr\u00e9sente une approche syst\u00e9matique de la gestion du cycle du client, depuis la r\u00e9servation jusqu&rsquo;au s\u00e9jour, \u00e0 la sortie et au r\u00e8glement du compte. Les aspects des processus cl\u00e9s de l&rsquo;administration du front office qui sont essentiels \u00e0 la r\u00e9ussite des op\u00e9rations du front office seront \u00e9galement mis en \u00e9vidence. La formation \u00e0 l&rsquo;entretien m\u00e9nager permettra aux \u00e9tudiants d&rsquo;acqu\u00e9rir une connaissance pratique des bonnes pratiques d&rsquo;entretien m\u00e9nager afin d&rsquo;atteindre les normes attendues par les clients dans l&rsquo;industrie de l&rsquo;h\u00f4tellerie et de l&rsquo;h\u00e9bergement.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-11edf524 elementor-widget elementor-widget-button\" data-id=\"11edf524\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/uofn.edu\/course\/a0c1i00000AjHPOAA3\" target=\"_blank\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Plus d'informations<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-245e5dbd e-flex e-con-boxed e-con e-parent\" data-id=\"245e5dbd\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1b5f8dd9 elementor-widget elementor-widget-heading\" data-id=\"1b5f8dd9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Cours connexes<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5c78c3dc elementor-pagination-type-bullets elementor-arrows-position-inside elementor-pagination-position-outside elementor-widget elementor-widget-global elementor-global-9723 elementor-global-3456 elementor-widget-loop-carousel\" data-id=\"5c78c3dc\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;template_id&quot;:9731,&quot;_skin&quot;:&quot;post&quot;,&quot;slides_to_show&quot;:&quot;3&quot;,&quot;slides_to_show_tablet&quot;:&quot;2&quot;,&quot;slides_to_show_mobile&quot;:&quot;1&quot;,&quot;edit_handle_selector&quot;:&quot;.elementor-loop-container&quot;,&quot;autoplay&quot;:&quot;yes&quot;,&quot;autoplay_speed&quot;:5000,&quot;pause_on_hover&quot;:&quot;yes&quot;,&quot;pause_on_interaction&quot;:&quot;yes&quot;,&quot;infinite&quot;:&quot;yes&quot;,&quot;speed&quot;:500,&quot;offset_sides&quot;:&quot;none&quot;,&quot;arrows&quot;:&quot;yes&quot;,&quot;pagination&quot;:&quot;bullets&quot;,&quot;image_spacing_custom&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:10,&quot;sizes&quot;:[]},&quot;image_spacing_custom_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;image_spacing_custom_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]}}\" data-widget_type=\"loop-carousel.post\">\n\t\t\t\t\t\t\t<div class=\"e-loop-nothing-found-message\">\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Ce cours permet aux \u00e9tudiants d&rsquo;acqu\u00e9rir une compr\u00e9hension globale des diff\u00e9rentes fonctions, syst\u00e8mes et proc\u00e9dures des op\u00e9rations de front office et de housekeeping dans les h\u00f4tels. Il pr\u00e9sente une approche syst\u00e9matique de la gestion du cycle du client, depuis la r\u00e9servation jusqu&rsquo;au s\u00e9jour, \u00e0 la sortie et au r\u00e8glement du compte. Les aspects des processus cl\u00e9s de l&rsquo;administration du front office qui sont essentiels \u00e0 la r\u00e9ussite des op\u00e9rations du front office seront \u00e9galement mis en \u00e9vidence. La formation \u00e0 l&rsquo;entretien m\u00e9nager permettra aux \u00e9tudiants d&rsquo;acqu\u00e9rir une connaissance pratique des bonnes pratiques d&rsquo;entretien m\u00e9nager afin d&rsquo;atteindre les normes attendues par les clients dans l&rsquo;industrie de l&rsquo;h\u00f4tellerie et de l&rsquo;h\u00e9bergement.  <\/p>\n","protected":false},"featured_media":9878,"template":"elementor_header_footer","format":"standard","coa_passions":[505],"coa_location":[511],"language":[558,561],"course_level":[564],"class_list":["post-9869","uofn_course","type-uofn_course","status-publish","format-standard","has-post-thumbnail","hentry","coa_passions-hospitalite","coa_location-asie_et_pacifique","language-anglais","language-mandarin","course_level-niveau_200"],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/ywamarts.org\/fr\/wp-json\/wp\/v2\/uofn_course\/9869","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/ywamarts.org\/fr\/wp-json\/wp\/v2\/uofn_course"}],"about":[{"href":"https:\/\/ywamarts.org\/fr\/wp-json\/wp\/v2\/types\/uofn_course"}],"version-history":[{"count":2,"href":"https:\/\/ywamarts.org\/fr\/wp-json\/wp\/v2\/uofn_course\/9869\/revisions"}],"predecessor-version":[{"id":9881,"href":"https:\/\/ywamarts.org\/fr\/wp-json\/wp\/v2\/uofn_course\/9869\/revisions\/9881"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/ywamarts.org\/fr\/wp-json\/wp\/v2\/media\/9878"}],"wp:attachment":[{"href":"https:\/\/ywamarts.org\/fr\/wp-json\/wp\/v2\/media?parent=9869"}],"wp:term":[{"taxonomy":"coa_passions","embeddable":true,"href":"https:\/\/ywamarts.org\/fr\/wp-json\/wp\/v2\/coa_passions?post=9869"},{"taxonomy":"coa_location","embeddable":true,"href":"https:\/\/ywamarts.org\/fr\/wp-json\/wp\/v2\/coa_location?post=9869"},{"taxonomy":"language","embeddable":true,"href":"https:\/\/ywamarts.org\/fr\/wp-json\/wp\/v2\/language?post=9869"},{"taxonomy":"course_level","embeddable":true,"href":"https:\/\/ywamarts.org\/fr\/wp-json\/wp\/v2\/course_level?post=9869"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}